Business continuity and resilience advisory
PlanRespondRecoverImprove
OUR SERVICES

Resilience services designed around the operations your organization cannot afford to lose.

From initial assessment through implementation, exercises and ongoing assurance, we connect business priorities, people, suppliers, data and technology into one practical continuity capability.

eBC
BusinessPeopleTechnologyGovernance
01
BUSINESS CONTINUITY

Business continuity planning

Create a usable continuity management system that identifies critical services, defines acceptable disruption and gives teams clear procedures for maintaining or restoring operations.

Best forOrganizations formalizing or refreshing continuity plans
Typical duration4–12 weeks depending on scope
EngagementAssessment, implementation or managed review
Typical deliverables
  • Business impact analysis and critical service inventory
  • Maximum tolerable disruption, RTO and RPO workshops
  • People, facility, supplier and technology dependency mapping
  • Continuity strategies and manual workarounds
  • Department and enterprise continuity plans
  • Activation criteria, escalation routes and ownership
  • Plan maintenance schedule and governance model
  • Exercise programme and improvement register
OUTCOMEA clear, owned and maintainable continuity capability that teams can activate under pressure.Request this service
02
OPERATIONAL RESILIENCE

Operational resilience programmes

Move beyond individual plans by managing resilience around important business services and the end-to-end dependencies that support customer and organizational outcomes.

Best forRegulated, complex or uptime-critical organizations
Typical duration8–20 weeks for initial capability design
EngagementProgramme design, remediation or assurance
Typical deliverables
  • Important business service identification
  • Impact tolerance definition and approval
  • End-to-end process and dependency mapping
  • Vulnerability and concentration-risk assessment
  • Scenario testing and severe-but-plausible exercises
  • Resilience remediation roadmap
  • Executive dashboards and governance reporting
  • Annual self-assessment and evidence packs
OUTCOMELeadership can see where disruption would cause unacceptable harm and which improvements matter most.Request this service
03
CRISIS MANAGEMENT

Crisis management and communications

Prepare senior leaders and response teams to establish control quickly, make defensible decisions and communicate consistently during high-impact incidents.

Best forExecutive teams, incident leaders and communications functions
Typical duration3–10 weeks plus recurring exercises
EngagementFramework design, training or exercise facilitation
Typical deliverables
  • Crisis management framework and team structure
  • Activation thresholds and severity model
  • Decision logs, situation reports and meeting rhythm
  • Stakeholder and regulatory communication plans
  • Executive role cards and response checklists
  • Holding statements and message templates
  • Command-center and virtual response procedures
  • Post-incident review and lessons management
OUTCOMELeaders can coordinate a structured response while protecting people, customers, reputation and business value.Request this service
04
DISASTER RECOVERY

Backup, disaster recovery and cloud continuity

Design and validate recovery pathways for applications, infrastructure, cloud services and data so business priorities translate into achievable technical restoration objectives.

Best forHybrid, cloud, SaaS and on-premise environments
Typical duration4–16 weeks depending on application scope
EngagementArchitecture, runbooks, testing or managed assurance
Typical deliverables
  • Application criticality and recovery-tier model
  • Backup, replication and retention architecture
  • Immutable and geographically separated recovery copies
  • Cross-region, alternate-site and SaaS recovery planning
  • Application dependency and recovery sequence maps
  • Technical recovery runbooks and ownership
  • Restoration, failover and failback testing
  • Measured RTO/RPO results and remediation actions
OUTCOMEKnow what can be restored, in what order, by whom and within which tested recovery targets.Request this service
05
CYBER RESILIENCE

Ransomware readiness and clean recovery

Prepare for destructive cyber incidents with isolated recovery assets, trusted restoration procedures and coordination between cyber response, business continuity and disaster recovery teams.

Best forOrganizations concerned about ransomware or destructive attacks
Typical duration4–12 weeks plus technical validation
EngagementAssessment, recovery design or simulation
Typical deliverables
  • Cyber recovery readiness assessment
  • Immutable, offline and access-controlled backup design
  • Identity, credential and dependency recovery sequencing
  • Clean-room or isolated recovery environment design
  • Compromise validation and restoration gates
  • Cyber-to-crisis escalation and decision procedures
  • Ransomware tabletop and technical recovery exercises
  • Controlled return-to-production plan
OUTCOMEA controlled path to restoring trusted services without reintroducing the original compromise.Request this service
06
TRAINING & EXERCISES

Training, simulations and recovery exercises

Turn plans into practiced capability through role-based training, executive tabletops, operational simulations and technical recovery tests.

Best forNew plans, changed teams, audit needs or readiness validation
Typical duration2–8 weeks per exercise cycle
EngagementDesign, facilitation, observation and reporting
Typical deliverables
  • Exercise objectives, scope and success criteria
  • Realistic scenarios, injects and supporting materials
  • Executive, operational and technical role briefings
  • Facilitation and independent observation
  • Decision, communication and recovery evidence
  • Hot debrief and structured participant feedback
  • After-action report and prioritized improvements
  • Exercise schedule and maturity roadmap
OUTCOMETeams understand their responsibilities, plans are proven and improvement actions are based on evidence.Request this service
ENGAGEMENT OPTIONS

Start with the level of support your organization needs.

Services can be delivered as a focused assessment, a complete implementation programme or ongoing resilience assurance.

01 · ASSESS

Readiness assessment

Establish the current state, identify material gaps and create a prioritized roadmap with clear ownership.

02 · BUILD

Capability implementation

Develop the plans, governance, technology, training and evidence needed to operate the target capability.

03 · ASSURE

Managed improvement

Keep plans current, coordinate exercises, review changes and report progress to leadership.

SECTORS WE SUPPORT

Adapted to the risks, obligations and operating realities of your environment.

REGULATED

Financial and professional services

Important business services, impact tolerances, third-party dependencies and evidence-led testing.

ESSENTIAL

Healthcare and public services

Continuity of essential operations, workforce readiness, supplier resilience and safe recovery.

CONNECTED

Technology and digital businesses

Cloud resilience, SaaS dependencies, cyber recovery, incident coordination and customer communications.

PHYSICAL

Manufacturing and logistics

Site disruption, production recovery, supply-chain concentration and operational workarounds.

DISTRIBUTED

Retail and multi-site operations

Store, branch, workforce, payment, inventory and service continuity across distributed locations.

COMPLEX

Growing and transforming organizations

Resilience built into cloud migration, acquisitions, new operating models and technology change.

HOW AN ENGAGEMENT WORKS

A practical route from uncertainty to tested readiness.

01
Discover

Confirm scope, stakeholders, critical outcomes and current capability.

02
Assess

Review dependencies, risks, objectives, plans, controls and evidence.

03
Improve

Implement prioritized plans, procedures, technology and governance.

04
Prove

Exercise the complete capability and track measurable improvements.

NOT SURE WHERE TO START?

Begin with a focused resilience assessment.

Request an assessment